Doing what is right because it is the right thing to do is the foundation of FirstLine’s business culture. FirstLine’s Core Values guide every facet of our business:
Uncompromising Safety and Security
Customer Service Excellence
Integrity & Respect in Everything We Do
We strive to conduct business in ways that reflect our Code of Ethics and Business Conduct—collectively as a company and as individual employees within the company. Through communications and training, we continually link individuals to Our Core Values and expectations. Honesty and Integrity underly everything that we do and are always a top priority. We must not sacrifice our integrity to achieve business objectives.
We encourage you to contact your manager or Regulatory Compliance to discuss the FirstLine Code of Ethics and Business Conduct or Values.
If you have ethics or business conduct concerns, call the Code of Ethics and Business Conduct Help Line at 866 417 7960, ext. 109. FirstLine will handle your report discreetly and maintain your confidentiality within allowable legal limits. You may also report anonymously. Retaliation against any individual who in good faith reports a concern will not be tolerated.